2016-01-05FOR COLLECTION AND DELIVERY IN ENGLAND Through the SMS ALERT service, you will be notified, in the morning of the day of collection/delivery of the time interval at which our agent will arrive at your place! He will contact you by phone before arriving at you. It is MANDATORY to answer and to CONFIRM that there is someone at the address to hand over / take over the package! Otherwise, the collection/delivery may be missed and it will be rescheduled, for the next day of delivery/collection according to the schedule. Thank you for understanding!
VERY IMPORTANT! Please have all packages - except cardboard boxes - completely wrapped in plastic wrap (even kitchen paper). The address and telephone number must also be labeled! You can use the "shipping form" (preferred) or create your own labels. We reserve the right to refuse collection if they are not properly packaged and labeled! Thank you!
2017-06-08IMPORTANT! PLEASE DO NOT EXCEED 20 KG TO THE SAFETY OF PACKAGES AND HANDLERS TO THE FULLEST EXTENT! WE MENTION THAT THE TAXATION IS MADE ON THE SHIPPING (NOT ON THE NUMBER OF PACKAGES) WHICH CAN BE COMPOSED OF 1 OR MORE PACKAGES AND , IN CASE WHERE THERE ARE MORE PACKAGES THE CALCULATION WILL BE DONE ON THE TOTAL WEIGHT.
2021-07-01IMPORTANT! FOR COLLECTORS IN ROMANIA, PLEASE LABEL THE PACKAGES WITH THE FULL DETAILS (NAME, ADDRESS, AND PHONE) OF THE SENDER AND OF THE RECIPIENT PLUS, THE TRUFIN MENTION TRANS ORADEA! THEY WILL BE COLLECTED BY FAN COURIER, TRANSYLVANIA POST, OR TRUFIN TRANS IN THE PERIOD 10.00-18.00 AND, WE WANT THIS WAY TO AVOID POSSIBLE DELAYS / DISCOMFORT DUE TO INADEQUATE LABELING.
2018-11-12IMPORTANT! FOR THE SENDER OR RECIPIENT FROM ENGLAND IT IS MANDATORY, PHONE NUMBER FROM ENGLAND, AND FOR THOSE FROM ROMANIA, A PHONE NUMBER FROM ROMANIA.
2016-10-25To avoid the delays due to not picking up the orders FROM ROMANIA on Wednesday, we recommend planning the collections for Mondays or Tuesdays.
2020-01-27Starting with 15.02.20 we have to INCREASE THE RATES for the services offered! For London it will be £30 1.5 / kg (minimum taxable £30 30 / shipment between 1-20 kg), for the other over 70 localities it will be £30 2 / kg (minimum taxable £30 30 / shipment between 1-15 kg).Wherever necessary, the volumetric calculation will be applied! We mention that our price list has not been modified since 2012! Thank you for your understanding and we hope for a beautiful collaboration in the future.
2020-12-11ORDERS ARE MADE ONLY IN WRITING! PLEASE USE THE "ONLINE ORDER" FORM OR SEND IT TO ONE OF THE NUMBERS DISPLAYED ON THE CONTACT PAGE (YOU WILL RECEIVE A CONFIRMATION). THE MESSAGE MUST CONTAIN COLLECTION DETAILS - NAME, ADDRESS, PHONE, PACKAGE NUMBER, AND COLLECTION DAY (SEE SCHEDULE). ORDERS ARE MADE AT LEAST ONE DAY BEFORE THE COLLECTION DATE UNTIL 18.00 / LOCAL TIME.
2020-04-25Against the background of the ongoing events, external and internal, TRUFIN TRANS LTD informs that the courier activity is carried out in NORMAL conditions, with possible small delays!
We act with maximum responsibility and in close cooperation with the competent authorities, respecting all the hygiene and prevention norms established by them. It is important to note that, according to official international information, there is NO risk of infection for either employees or recipients of shipments through packages or envelopes shipped. We are convinced that by acting responsibly, respecting all the requirements of prevention, we can each contribute to reducing any risk of prolongation of this situation influenced by many uncertainties. We assure you that we will monitor all orders and inform you of any restrictions/delays or other information that may influence your shipments.